Contact Us

Where is my order?


Once you have a shipping number from us (delivered to your email) you can use the link above to track your package. Your shipping number will usually come 12 to 48 hours after your order is placed.

Questions? Contact us using the form (or email address) below.


Customer service email address:

Question: How long will my order take to arrive?

Shipping takes 1 to 4 weeks, depending on your shipping choice.

Where do you ship to?


Where is my order confirmation email?

Your confirmation was sent to the email that you used when completing your purchase.

Where are my free gifts?

These are in your order confirmation email.

Some items were missing from my order!

We may send your order in multiple packages. The rest of your order is on it's way and should arrive within a short time frame.

Refunds, missing or damaged items?

We happily refund or replace any missing or damaged items, please just contact us and describe the problem, if at all possible send a photo of any damaged items.

Love and light from the team at: Spirit Magicka
68 West Bay Road, Grand Cayman, Cayman Islands, KY1-1003

Spirit Magicka is a Wikidee company headquartered in the Cayman Islands.

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